Shipping policy

At Secondhand Pet Supply, we want to make sure your order gets to you as quickly and efficiently as possible. Here's what you need to know about our shipping policies:

  1. Processing Time We typically process orders within 1-2 business days after they are placed. If there are any delays, we will notify you as soon as possible.

  2. Shipping Methods and Costs We offer a variety of shipping methods, including standard shipping and expedited shipping. Shipping costs will be calculated at checkout based on the weight and destination of your order.

  3. Shipping Locations We currently ship within the United States and to select international destinations. If you are outside the United States and would like to place an order, please contact us at michael@secondhandpetsupply.com to inquire about shipping options.

  4. Tracking Your Order Once your order has shipped, you will receive an email with tracking information so you can keep an eye on your package's progress.

  5. Delivery Time Delivery times vary depending on the shipping method you select and the destination of your order. Standard shipping typically takes 3-7 business days within the United States, while expedited shipping can take as little as 1-2 business days.

  6. Shipping Restrictions Please note that some items may be subject to shipping restrictions or additional fees due to their size, weight, or other factors. We will notify you if any such restrictions or fees apply to your order.

  7. Shipping Questions If you have any questions about shipping or your order, please don't hesitate to contact us at michael@secondhandpetsupply.com. We're here to help!

Thank you for choosing Secondhand Pet Supply. We appreciate your business and look forward to serving you!